This service is limited to certain countries and account types. Please check here for the services available to your country and account type.

To place a buy crypto request:

  1.  On your dashboard, click on the Buy Crypto (OTC) tab located at the right side of your screen. If you’re on a mobile device, tap on the Our Services button and then on the Buy Crypto (OTC).

2.  Enter the amount, the cryptocurrency you wish to buy, and the address where you want it sent to. The Amount field can accommodate up to eight (8) decimal places.  

3.  You have the option to add up to three emails to receive copies of the transaction email. Submit the transaction request.  

4.  Your buy crypto request has been placed. This is the summary of the transaction. Check your email for the transaction receipt.    

To pay for the cryptos:

5.  Wait for the deposit instructions which will be sent after the buy crypto request is reviewed. This will be sent through email and will also be displayed on your account dashboard. This will include the estimated exchange rate of the cryptos you want to buy.
6.  We will source the inventory and once we secured a pledge source, we will send you a link where you can set the schedule to trade. If you’re agreeable with the settlement terms, set a schedule amendable to you.
7.  Pay the required amount on the scheduled time and day.
8.  Confirm your deposit by using the Confirm button found on the transaction card on your account dashboard.   

Once the deposit is confirmed, we will process the crypto transfer. Email status notifications will be sent to both sender and recipient.

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